Cookie Policy

This Cookie Policy explains how Glow Up Hub, operated by K&L Collective Pty Ltd (ACN 699 071 746, ABN 41 699 071 746) ("Glow Up Hub", "we", "us", "our"), uses cookies and similar tracking technologies on our website at glowuphub.com.au ("Website"). It should be read together with our Privacy Policy.

By continuing to use our Website after accepting our cookie consent banner, you consent to our use of cookies as described in this policy.

1. What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work efficiently, to remember your preferences, and to provide information to website owners about how visitors use their site.

Cookies can be either session cookies, which are deleted when you close your browser, or persistent cookies, which remain on your device for a set period or until you delete them.

2. Types of Cookies We Use

We use the following categories of cookies on our Website:

2.1 Essential Cookies

These cookies are strictly necessary for the Website and Platform to function correctly. They enable core features such as account login, session management, and security. Essential cookies cannot be disabled as the Website cannot function properly without them.

2.2 Analytics Cookies

These cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously. We use Google Analytics to analyse website traffic and usage patterns so we can improve our content and services.

Google Analytics data is anonymised and does not identify you personally. You can opt out of Google Analytics tracking across all websites by installing the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.

2.3 Marketing and Retargeting Cookies

These cookies are used to track visitors across websites and to display relevant advertising based on your browsing behaviour. We use the Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram and to show relevant ads to people who have visited our Website.

Marketing cookies are only set with your consent. You can withdraw consent at any time by updating your cookie preferences through the cookie consent banner on our Website.

You can also opt out of interest-based advertising from Meta by visiting your Facebook or Instagram ad preferences settings, or by visiting youronlinechoices.com.au.

3. Cookie Consent

When you first visit our Website, a cookie consent banner will appear asking you to accept or decline non-essential cookies. You can choose to:

• Accept all cookies, which enables essential, analytics, and marketing cookies;
• Accept essential cookies only, which disables analytics and marketing cookies; or

Customise your preferences by category.

Your consent preferences are stored and applied on each subsequent visit. You can update your preferences at any time by clicking the cookie settings link in the footer of our Website.

Withdrawing consent does not affect the lawfulness of any processing carried out before you withdrew consent. Essential cookies cannot be disabled as they are required for the Website to function.

4. Managing Cookies Through Your Browser

In addition to our consent banner, most web browsers allow you to manage cookies through the browser settings. You can typically:

• view the cookies stored on your device;
• delete individual cookies or all cookies;
• block cookies from specific websites; and
• block all third-party cookies.

Please note that disabling cookies may affect the functionality of our Website and Platform. Instructions for managing cookies in common browsers are available at:

• Google Chrome: support.google.com/chrome/answer/95647

Mozilla Firefox: support.mozilla.org/kb/enable-and-disable-cookies-website-preferences

Safari: support.apple.com/guide/safari/manage-cookies-sfri11471

Microsoft Edge: support.microsoft.com/microsoft-edge/delete-cookies-in-microsoft-edge

5. Third Party Cookies

Some cookies on our Website are set by third-party services including Google and Meta. These third parties have their own privacy and cookie policies which govern how they use the information they collect. We recommend you review their policies:

• Google Privacy Policy: policies.google.com/privacy

Meta Privacy Policy: facebook.com/privacy/policy

We do not control third-party cookies and are not responsible for the practices of third-party services.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. We will notify you of any material changes by email at least 30 days before the updated policy takes effect. The current version will always be available at glowuphub.com.au/cookies.

7. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us: